Morthen Road Group Practice

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Home News News Third party ordering of scripts

Third party ordering of scripts

Changes to Ordering Repeat Prescriptions


From the 1st October 2016, we will no longer accept requests for repeat prescriptions from pharmacies on behalf of patients.  This is an initiative shared by other surgeries in the Rotherham area and is supported by NHS Rotherham CCG.  For most of our patients, they will see no changes to how they order their repeat prescription.  There is a poster in all our branches about this change.  If you would like to see it please click here


Patients or their nominated family member or carer should contact the practice directly to order repeat prescriptions.  We accept orders via the following methods;

  •  tick the right hand side of your prescription and drop it off at any of our surgeries, or complete one of the blank order slips provided at the branches.   

 

  •  order medication on line.  If you are not registered for online access, please collect a registration pack from one of our reception desks.  If you are not able to visit surgery within working hours (don't forget that Wickersley branch is open late until 8.30pm on Wednesdays), telephone the surgery and we can send a pack out in the post.

 

  •  order over the telephone.  Wickersley branch have a dedicated script line from 1pm to 3.30pm Monday to Friday and the number is 01709 549882.  Ravenfield branch will accept requests for repeat prescriptions after 10am and Braithwell patients can telephone during the branch opening hours.


For patients who have medication prescribed for long periods of time and have a stable condition, we can put a repeat dispensing programme into place for you. This is where your medication will be authorised for a number of months  in advance and you would just collect your medication from your nominated pharmacy as usual.  This is usually aligned with your medication review.  If you think that this would be useful to you, please let the practice know.   There is a leaflet with more information if you click leaflet for repeat dipensing

 

PLEASE REMEMBER TO ALLOW US 48 HOURS TO PROCESS YOUR PRESCRIPTION REQUESTS, (EXCLUDING WEEK ENDS AND BANK HOLIDAYS) AND ALLOW A FURTHER 24 HOURS IF YOUR PRESCRIPTION IS DELIVERED TO YOU BY A NOMINATED PHARMACY.

 

 

Newsflash

REPEAT PRESCRIPTIONS

Ravenfield

From Monday 25th June 2018, our Ravenfield Surgery will have a dedicated telephone number, to enable patients to order their repeat prescriptions.

This number is 01709 546802, and will be open between 9am and 11am, Monday to Friday.

Wickersley

Wickersley surgery already has a dedicated telephone number to order repeat prescriptions, 01709 549882.  From 25th June, the times that this line is open will be changing to 9am until 11am, Monday to Friday. 

Braithwell

If you are a Braithwell patient and wish to order your repeat prescription, please telephone the surgery during normal working hours, on 01709 819716

When you call, please be ready to quote your EMIS number or date of birth, together with the list of medications required. Alternatively, if you are unable to request your prescription using this facility, you can order on-line, by post, or by dropping your request slip into our dedicated prescription box within the surgeries.

Please note that we require 48 hours notice during working days for all prescription requests.

Thank you.

 


 

GDPR website update

Due to the changes in regulations on personal data handling under the new EU GDPR regulations, the facility to log in to this website and set up a user account has been suspended until further notice. In its current form, the ability to log into the website does not really add any facilities that cannot be accessed without logging in, and if you wish to contribute your feedback to the practice interactively online, you would be better served by registering for our virtual patient participation group at : http://www.myppg.co.uk/register

Any currently stored user account details and email addresses have been securely deleted from this web server. Apologies if this has caused any inconvenience.

 

STAFF TRAINING

We are dedicated to providing the best possible level of care for all of our patients.  To help us to achieve this, our doctors, nurses and other staff regularly undertake training in order to update their knowledge and skills, so that we may continue to improve the service we deliver to you, our patients.

Please therefore be aware that our surgeries will be closed from 12pm on Thursday 11th April 2019 for staff training purposes.We will re-open again as normal the following day.

If you need to contact a doctor during this time and you feel it cannot wait until the surgery re-opens, please telephone NHS 111 who will be able to help, or if you have a life threatening emergency, please telephone 999

For the treatment of minor illnesses and injuries, the nearest NHS Walk-in Centre is situated within the new emergency department at Rotherham General Hospital, Moorgate Road.

Thank you for your consideration.